Those with multiple roles will receive an RU ID that indicates their primary relationship with the University based on the following hierarchy (employees, students, and guests). Do not alter or punch holes in your RU ID.

Online Photo Submission

All staff, faculty and guests must upload their photo online for their RU ID.  Retirees may choose to use their fac/staff RU ID card photo or they can upload a new photo online.

Please visit Online Photo Submission to upload your photo.

Photo requirements, restrictions, and an online photo submission tutorial can be viewed here. You will receive an email confirmation of your photo’s approval status (approved or denied). Please check your official Rutgers email account, your personal email account and your Spam/Junk folders.  If your photo did not meet the requirements, please upload a new photo that does.

Fees

There is no fee for your first RU ID. All replacement cards are subject to a $20.00 replacement card fee per University Policy 30.1.10.

New Employees

Staff and faculty must have an active role to be eligible to receive an RU ID. Additionally, you must have activated your NetID and uploaded your photo online.

New employees will receive their RU ID at new employee orientation. If you are attending virtual orientation, are not attending orientation or you were previously issued an RU ID, please visit an ID Card Service Center to obtain your RU ID. For those attending in-person orientation, please upload your photo online 2-3 days prior to orientation.

New Retirees 

Retirees must have their retired status confirmed by University Human Resources in the HCM system before receiving an RU ID. Additionally, you must have activated your NetID and uploaded your photo online.

Retirees need to visit an ID Card Service Center to have their RU ID issued. Please bring your faculty/staff RU ID to exchange.

New Guests

Guests must have an active role to be eligible to receive an RU ID.  Additionally, you must have activated your NetID and uploaded your photo online.

To become a guest in the university's Registry, your sponsoring department must submit a Guest Role/NetID request form through the Rutgers Guest Request System: requests.rutgers.edu/guest/guest.htm

Questions regarding the guest sponsorship process should be directed to the OIT Help Desk as stated on the above webpage.​​​​

New (sponsored) guests need to visit an ID Card Service Center to have their RU ID issued. An ID Card Service Center may request a completed Guest ID Request Form.

Replacement RU ID

To replace a lost/stolen RU ID, please visit an ID Card Service Center.

Once a replacement RU ID has been issued, your previous RU ID is permanently suspended and it cannot be reactivated for any reason.

If you had building access permissions on your RU ID, those permissions will transfer to your new RU ID within 30 minutes of the new RU ID being printed.

Updating your RU ID

If you have a name change, role change, normal wear and tear or an older technology RU ID, you may exchange it for a new RU ID. Please bring your current RU ID to an ID Card Service Center to exchange it. If your RU ID was issued prior to March 5, 2018, we strongly encourage you to upgrade it to the newest technology RU ID.

If you change departments/campuses, and your primary role remains employee, you do not need to obtain a new RU ID.

Faculty/Staff ID Card Service Centers

Camden Campus

IMPACT Booth Camden Campus Center Main Lobby 326 Penn Street Camden, NJ 0810 (856) 225-6161 ck594@camden.rutgers.edu

Current Operating Status: Open Hours of Operation:  Monday - Friday: 10:00am-2:00pm

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New Brunswick Campus

Administrative Service Building (ASB) II 57 US Highway 1 New Brunswick, NJ 08901 (732) 745-SERV (7378)

Current Operating Status: Open for walk-in service. Hours of Operation: Monday - Friday: 8:00am - 5:00pm Forms of payment for replacement RU IDs: Online via OneSource Faculty and Staff Service Center online payment system Special Instructions: To request a new or replacement RU ID remotely, please open a case with UHR OneSource at (732) 745-SERV (7378) or rutgers.service-now.com/hrportal

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Newark Campus

Blumenthal Hall 3rd Floor - RU ID Card Service Center 249 University Avenue  Newark, NJ 07102 (973) 353-3760

Current Operating Status: Open for walk-in service. Hours of Operation: Mon, Tue, Thurs, Fri: 8:30am - 4:30pm, Wed 10:00am - 4:30pm

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Newark RBHS Campus

Administrative Building (ADMC) 1 Suite 103 30 Bergen Street Newark, NJ 07102

Current Operating Status: Open for walk-in service. Hours of Operation: Monday - Friday: 8:30am - 4:30pm   Forms of payment for replacement RU IDs: Online via OneSource Faculty and Staff Service Center online payment system

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