Business Services

Business Services is a diverse group of professionals providing valued services to the university community. We strive for outstanding service delivery, innovation, and continuous improvements. Business Services also serves as IP&O’s advocate and resource on financial, budget, accounting, economic development, and IT.

Driving Innovation & Economic Growth

Supporting Rutgers through strategic financial, budget, and economic development initiatives. From managing leases and retail operations to overseeing Rutgers Cinema, kite+key Tech Store, and faculty/staff housing, our team fosters growth that benefits both the university and the local community.

Essential Campus Services

We keep Rutgers running smoothly with core services that touch every corner of the university. Mail Services processes millions of packages and pieces of mail each year, while Material & Logistical Services handles moving, surplus, warehousing, and fleet management to support day-to-day operations.

Enhancing the Rutgers Experience

Beyond operations, we enrich campus life with resources and spaces for the community. This includes the Rutgers Golf Course, Barnes & Noble Bookstore, and housing options for faculty and staff, along with records management to safeguard Rutgers’ history and compliance needs.

The Economic Development Group, ("EDG") promotes business and economic development interests within Institutional Planning and Operations, the university, and the local community. EDG is responsible for maintaining operating budgets, property and lease management, rent collection and tenant insurance and licensing compliance. EDG also provides oversight of Rutgers Faculty and Staff Short Term Housing Program, Rutgers Cinema, kite+key Rutgers Tech Store, and TeKCheK Rutgers Computer Repair Service. The group initiates marketing and event planning around campus that promotes brand awareness for these programs.

Learn More

Contact Info:
Nancy Sullivan
Director, Economic Development Group
nancy.sullivan@rutgers.edu
(848) 445-5900

The Faculty and Staff Housing program offers short-term apartment rentals to all faculty and staff in need of temporary housing. Leases can be as short as one month to a maximum of one year. An inventory of studio, one- and two-bedroom apartments are located in Highland Park, New Brunswick, and on the Busch Campus in Piscataway.

Learn More

Contact Info:
Donna Bishop
Program Manager
fshousing@ipo.rutgers.edu
(848) 445-5900

Mail Services is the mail distribution hub for all department and student mail. They deliver close to 400,000 packages annually, process over 1,700,000 pieces of incoming mail, and over 1,500,000 outgoing pieces. They also handle UPS packages for students.

Learn More

Contact Info:
Thomas Stadthaus
Director, Mail Services
tom.stadthaus@rutgers.edu
(848) 932-4267

Material & Logistical Services provides the university with moving services, furniture installations, surplus operations, warehousing, and fleet services.

Learn More

Contact Info:
David Haines
Director, Material and Logistical Services
david.haines@rutgers.edu
(848) 445-6760

Parking is committed to providing all members of the Rutgers community with the best possible parking options to support the academic, health, and research functions of the University.

Learn More

The Department of Transportation Services (DOTS) is committed to providing all members of the Rutgers community with the best possible transportation within all campuses including campus transit and shuttle services, walking and bike paths, and public transportation services. 

Learn More

The Records Management department assists with proper retention and disposal of university records, in compliance with state and federal regulations.

Learn More

Contact Info:
Stephen Dalina
Director, Records Management
stephen.dalina@rutgers.edu
(848) 445-8175

Rutgers University Golf Course is an 18-hole facility located on the Busch Campus in Piscataway, open to the public March–December.

Learn More

Contact Info:
Lisa Jensen
Professional/Manager
lisa.jensen@rutgers.edu
(848) 445-2637

The official Barnes & Noble at Rutgers Bookstore offers textbooks, apparel, gifts, and a Starbucks café.

Learn More

Contact Info:
sm660@bncollege.com
(732) 246-8448

Business Services is responsible for the lease management of all retail operations located in student housing buildings and other areas throughout all three campuses. Business Services manages internal business ventures that include Rutgers Cinema, kite+key, Rutgers Tech Store and TeKCeK, and Rutgers Computer Repair Services.

Rutgers operates one of the largest collegiate housing programs in the country with over 19,000 students living on campus.

Learn More

Contact Info:
Victoria Welch
victoria.welch@rutgers.edu
(848) 932-1001
economic-dev-group

Inquiries & Information

Contact IP&O for university-wide services.

For inquiries, please submit an
IP&O Case Form.

Submit a Case

Browse the IP&O Knowledge Base
Articles in ServiceNow.

Browse the Articles