Employee Services Posts Standard Operating Procedures

“We are here for our employees and we want to make sure they have the information they need to make their jobs easier,” said  Sarah DiFrancesco, Assistant Director of IP&O’s Employee Services group. DiFrancesco spent a lot of time over the past few years with Ghislaine Darden, IP&O’s Associate Vice President, collecting pain points experienced by employees
when dealing with Employee Services. Now, improvements are underway. 
 

Transactional Employee Lifecycle Standard Operating Procedures (SOP)

Employee Services is pleased to announce that the Transactional Employee Lifecycle Standard Operating Procedures (SOP) are now posted to our intranet. The document is available for download or you can peruse its neatly categorized sections on the site. We hope that the SOP brings transparency to our many transactional items and helps to clarify these processes. The document is live and will be reviewed quarterly, and we will make updates and corrections as needed. When requesting recruitment transactions, existing employee salary adjustments, or reclassifications, University Human Resources requires you to submit an organizational chart. We have also created a link to help you obtain an organizational chart when one is required. If you have feedback or questions, please contact Employee Services through the ServiceNow portal.

Performance Evaluations for URA-AFT Employees

Dear ELT & Hiring Managers: As you know, performance evaluations for URA-AFT employees who are eligible for the Staff Compensation Program (SCP) must be completed by April 30 of each fiscal year. Effective immediately, when submitting your employee's performance evaluation in ServiceNow, in the Short Description field, please enter the information as follows: 2024 Performance Evaluation - Employee Name and Employee ID ex. 2024 Performance Evaluation - John Doe 00012345 This will help us track those employees who must have their performance evaluation completed. If the employee is out for an extended period, please submit a case in ServiceNow to let us know.
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