IP&O’s Employee Services group has developed Strategic Organizational Support Standard Operating Procedures (SOPs). Section 1 went live on our intranet November 6, 2024. Section 2 is now complete and posted. Section 2 provides procedures for IP&O Recruitment Support. It assists IP&O hiring managers when sourcing potential IP&O staff including Craft Trainees, Neurodivergent Staffing, Internships, Federal Work Study, Alternative Job Boards, and Talent Sourcing through Recruitment Fairs. You will find complete program descriptions for each of these categories including program length, requirements, and program-specific details.

We are delighted to announce that Maria Betancourt has joined us as an Assistant Manager in the Transactional Employment Lifecycle group within Employee Services, a unit of Strategic Services. Maria brings a wealth of experience-- over 15 years-- in operations and supervision. She most recently served as an Operations Manager at Newark Airport. In this role, she was responsible for all components of transactional and organizational Human Resource activities in an aligned environment which included recruitment, onboarding, separations, grievances, and succession planning. Additionally, her positions have also included a compliance and regulatory component, requiring effective use of standard operating procedures, resulting in successful audits. We are confident in Maria’s abilities and believe she will be a valuable asset to our Employee Services team. Please take a moment to welcome her and make her feel comfortable as she settles into her new role. Welcome aboard Maria! Sincerely, The Employee Services team

Employee Services has begun developing the Strategic Organizational Support Standard Operating Procedures (SOPs). Section 1, Pre-Transactional Departmental Strategic Planning, is now complete and available on the IP&O Intranet site. One of the goals of the Employee Services Strategic Organizational Support (SOS) unit is to review all complex requests and to secure approvals from all applicable parties prior to official submission to UHR. Approvals may need to come from the ELT group, Office of General Counsel, Office of Labor Relations, representatives from aligned organizations, as well as our UHR business partner. Our intent is to ensure that each request is accompanied by all required supporting documentation (identified within the SOS SOPs) and approvals. Once all approvals have been secured from all applicable university groups, only then will requests be processed by the Transactional Employee Lifecycle (TEL) unit, whose responsibility it is to submit these requests into the UHR ROCS system. We hope by securing approvals in advance of UHR submissions, transactions will move forward without interruption or challenge. Section 1 focuses on these transactions: