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IWMS Administration
IWMS Administration
IWMS Administration is committed to optimizing workplace computerized system resources, ensuring a seamless and intuitive user experience. Our team evaluates, selects, and supports the implementation of the best systems to meet operational needs.
We also oversee the service center, providing responsive, customer-focused support, proactive problem-solving, and continuous improvements to enhance the user experience.
Additionally, we manage the physical asset portfolio across the entire division of IP&O, ensuring effective utilization and long-term sustainability. By integrating technology with functionality and asset management, we drive efficiency, strengthen decision-making, and support the organization’s long-term goals while delivering exceptional service to stakeholders.
We also oversee the service center, providing responsive, customer-focused support, proactive problem-solving, and continuous improvements to enhance the user experience.
Additionally, we manage the physical asset portfolio across the entire division of IP&O, ensuring effective utilization and long-term sustainability. By integrating technology with functionality and asset management, we drive efficiency, strengthen decision-making, and support the organization’s long-term goals while delivering exceptional service to stakeholders.
Helpful Links
For inquiries, please Submit a Case.
- Status of Significant Projects
- The JET Committee Implementation Plan
- Strategic Services Purchasing Process
- Completed Projects
FCA Reports Login to e-Builder
For additional information, browse the IP&O Knowledge Base Articles.
Systems
Systems Control and Support is the primary contact for IP&O staff needing assistance with e-Builder, ServiceNow, and Asset Works AIM. As a centralized hub, the team handles inquiries, resolves issues, and provides guidance to support operations across IP&O.
Service Center
The IP&O Service Center serves as the central hub for managing service requests across all IP&O departments and groups. Committed to providing friendly, professional, and high-quality assistance, the team ensures the university community receives accurate information, prompt responses, and clear guidance.
Assets
The Facilities Condition Analysis group conducts comprehensive facility inspections and oversees a database of more than 50,000 assets. The FCA group plays a key role in supporting both strategic and tactical decision-making to maintain and enhance infrastructure.
IWMS Updates
An e-Builder Overview with Joe Holtsclaw
A Financial Perspective of e-Builder with Jerry Thomas
Rolling With The Changes with Marlon Hidalgo
e-Builder enters pilot and training phase
e-Builder Goes Live: Team expanded to Assist Users
How e-Builder Streamlines the PRF Process
Effective Training
Phase 1 ServiceNow is Live
IWMS Updates
An e-Builder Overview with Joe Holtsclaw
A Financial Perspective of e-Builder with Jerry Thomas
Rolling With The Changes with Marlon Hidalgo
e-Builder enters pilot and training phase
e-Builder Goes Live: Team expanded to Assist Users
How e-Builder Streamlines the PRF Process
Effective Training
Phase 1 ServiceNow is Live
Inquiries & Information
Contact IP&O for university-wide services.
For inquiries, please submit an
IP&O Case Form.
Browse the IP&O Knowledge Base
Articles in ServiceNow.
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