Newark Campus 

License Plate Recognition (LPR) is the current system used in all parking decks in the Newark campus of Rutgers and Rutgers Health. Permit holders are validated and granted entry based on the scanned licensed plate registered to the active permit. Accounts must have a valid permit, with an active vehicle (License Plate must be entered correctly). 

Alternative access credential 

The ParkWhiz mobile app is an optional method to access the decks should the LPR unsuccessfully capture your license plate information at the gate. The mobile app is an alternative option and free to download. Your mobile number must be up to date in your parking account, visit https://go.rutgers.edu/parking to review your information.  

How to Setup Your ParkWhiz App

• Download the ParkWhiz app from Apple store or Google play store 
• Tap MORE at the bottom right, then select Activate Monthly Parking 
• Select Get Monthly Parking 
• A text message screen with a generated code will open, select send to register 
• A text message will be sent to your mobile confirming successful device setup 
• Tap OK to allow ParkWhiz app to connect via Bluetooth with gate reader 
• A QR code will generate to scan at the kiosk  

Guidelines when accessing the LPR operated decks: 

1. Approach the entrance/exit at a reduced speed to allow successful camera read 
2. Make sure that your front/rear license plate are free and clear from obstruction 
3. If LPR read fails, use ParkWhiz app QR code or tap your access card as your alternate credential 
4. Approach the entrance/exit at a reduced speed to allow successful camera read 
5. Make sure that your front/rear license plate are free and clear from obstruction 
6. Have your backup access ready, register and keep ParkWhiz app on your mobile and scan the QR code if the LPR read is not successful 
7. If you have an access card, tap the card to the kiosk reader as the alternative option 

 For more questions or concerns, email: dotshelp@rutgers.edu

Commuter Students may purchase a daily permit from the student’s parking portal account. 

1. Visit go.rutgers.edu/parking and log in with NetId and password
2. Click on Permits and select Purchase Permit
3. Under the Permit tab, select the date of visit and then hit next.   
4. Confirm the valid period date and continue as prompted.
5. If applicable, upload copy of disability placard and ADA registration
6. Select or add the vehicle to be registered to the daily permit
7. Follow succeeding acknowledgements and confirmation (skip waitlist step) and pay for the permit

Student daily permit holders can park at the following locations:

• New Brunswick campus: Yellow Lot at the Livingston Campus, 6am - 2am all week. Additional permission according to the scheduled locations of the Livingston Commuter Permit type.
   
• Newark campus: Deck 3 and Eagle East Lot 509A 6am to 6pm on weekdays
   
• Camden: City Lot 15 or 16 6am to 6pm on weekdays

Change in Housing Status

If a student with a valid Resident Parking Permit cancels housing, they must notify DOTS. Resident students that change housing assignment to a different campus must notify DOTS to update their parking assignment. Students with valid Commuter parking permits that move into campus housing must notify DOTS in exchange for a Resident permit.

New Brunswick Commuter Zone Change

Permit exchanges cannot be processed if parking account has open citations or an unpaid outstanding balance.

Night Commuter Exchange

Students with valid Night Commuter parking permits may exchange for another Commuter parking permit pending availability.

Additional Parking

Accessible parking privileges are available upon request but will be reviewed for consideration by the department. Submitted forms do not guarantee approval and a valid parking permit is required to file the request. Additional Parking request is examined on a case-by-case basis. If approved, a $30 additional fee will be charged for the additional parking access. 

Complete Additional Parking Request form. Explain why, where, and when you need additional parking. Back-to-back classes will not be accepted as a reason for additional parking. Employment will not be accepted as a reason for additional parking. Night commuter parking permissions are not eligible for additional parking.

Additional Parking for Medical Needs

Students who require accessible parking, temporary or permanent, to park in university parking areas must obtain a valid Rutgers Virtual Parking Permit. Request for medical needs also require the treating physician to submit a Certification of Medical Needs form. The Certification of Medical Needs form will be reviewed by one of the university doctors. Both forms must be filled out completely and once the forms are reviewed and approved by the university doctor, we will notify the student by email.

• Additional Parking for Medical Needs application forms
• Virtual Parking Permit

Refund Policy

Refund requests must be submitted within the eligible period required as defined below. All requests will be reviewed and processed accordingly. 

Student Refund Request

• Student refund requests must be submitted prior to the add/drop date of the semester the parking permit was purchased for. Any student refund request submitted AFTER the add/drop date will NOT be approved 
   
• Student permits purchased after the add/drop date may request within 5 business days from date of purchase (Penalties will apply) 
   
• RBHS Student Permits Must be submitted before Spring semester starts for partial refund 
   
• Any approved refunds will be issued after all outstanding balances have been satisfied 

Transactions Not Eligible for a Refund

• Daily permits 
• Keycards 
• Temporary Permits (e.g. Type 4 permit) 
• Paid citations and late fees 
• Passport permit 
• Transient deck fee 

 If you qualify to the statements above, complete and submit the Refund Request Form.