Q - What is the Commuter Reward Program?
A - It is a program to reward Rutgers Newark students for not bringing a car on Rutgers Newark campus.
Q - Who is eligible for commuter rewards?
A - Program eligibility is for full and part time, graduate or undergraduate students enrolled at
Rutgers University Newark, using mass transit for their own transportation to/from class. RBHS students do not qualify for the program.
Q - What do I need to bring into the store in order to redeem my reward?
A - Receipt of MONTHLY pass, evidencing payment, with the destination of Newark to/from your residence and your Rutgers Newark identification card.
Q – Can my reward be picked up by someone other than myself?
A – No, you must come in person with your receipt and your Rutgers Newark identification card.
Q - Can I redeem my reward online?
A - Rewards are only given out at kite+key, Rutgers Tech Store located at 625 Broad Street, Newark in the Hahne & Co. building.
Q - Can I use the kite+key gift card on the online store?
A – Coming soon.
Q - What if I don’t have a receipt?
A - You must provide evidence of payment of a monthly pass to/from Newark. If you are unable to do so we cannot provide a reward.
Q - Can I email you my receipt?
A – No
Q - Can I give you my daily or trip tickets?
A - No, we only accept monthly tickets.
Q - Can I only redeem a reward if my pass is over $50?
A - No, you can redeem any amount of a monthly pass, however, the reward is only UP TO $50 based on actual cost of the monthly pass.
Q – What rewards does the program offer?
A - $50 Barnes & Noble, and/or any amount up to and including $50 for kite+key, Rutgers Tech Store, based on the actual cost of monthly pass up to $50.
Q - Do the gift cards expire?
A - kite+key does not expire, you would need to check with Barnes & Noble for their policy.
Q - Can I use the Barnes & Noble gift cards at any Barnes & Noble location?
A – Yes
Q - Can I redeem rewards from the previous month?
A - Yes, as long as they have not been previously redeemed. You can even redeem all of them at the end of the semester.
Q - Can I swap out a reward for a different one if I haven’t used it?
A – No, once a reward is issued we are not able to make any changes.
Q - Do I have to sign up again every month?
A - No, signup is once. However, your school enrollment and parking account will be verified each month to ensure continued program eligibility.