Please note that due to COVID, DOTs offices are currently closed to in person contact, however, staff is working remotely.

To contact us via email, choose the topic below that best identifies the area in which you have a question, concern, or comment. Please include your name and phone number, along with specific information (i.e., location, address, ticket #, event date, etc.). You will receive a response within 24 hours.

Contact Information

• Vehicle Registration
• Parking Ticket Payments, Refunds or Holds
• Parking Lot Signs, Meters or Maintenance Problems
• Campus Buses or Shuttles
• Handicap Transport
• Online Applications or Website Concerns
• Event Parking
• All Other Questions, Comments or Concerns

DOTS Management Staff

Jack Molenaar, Senior Director 848-932-4953 jack.molenaar@rutgers.edu

John Karakoglou, Assistant Director of Transit Services 848-932-4805 john.karakoglou@rutgers.edu

Patty Highland, Manager of Parking Services 848-932-4802 patricia.highland@rutgers.edu

Maureen Yewaisis, Manager of Collections and Violations 848-932-4908 maureen.yewaisis@rutgers.edu